Lots of people think about money the way they think about food — that it’s simply calories in, calories out. But money, like food, is far more complex. It doesn’t always behave the same way, or the way we’d think, and our relationship to it is often far more fraught than we’re willing to recognize.

We take money very seriously. And that’s why we treat your money the same way we treat you: we never rush or hurry, we don’t judge or criticize. And we certainly don’t take it for granted.

We simply give it the optimal conditions to do what it wants to do: accumulate and grow.

We live in a culture that prizes simplicity and speed above all else. But that’s not how we work.

We’ve been known to spend quite a bit of time to ensure that our clients get what they need most — even when doing so requires careful consideration, effort, and yeah, a little more time.

Could we hustle people through in the name of efficiency, charge for every move we make? Sure. But we don’t. That’s just not how we operate.

We live in an age of 24-hour customer service. But usually when you call, you start from zero — again. This is where availability falls short of ease, because it’s not easy to start over, every time. It’s exhausting.

We don’t “take calls”; we continue conversations, not just for minutes or hours, but decades.

It’s normal to feel a little vulnerable when you’re talking about money. Because it’s more than just “money”: what you’ve saved and spent is bound up in intentions and emotions, habits and hopes.

What we want for you is what you want for you. We take no pleasure in dictating your preferences or your tastes. But we take great pride in helping you get there.